How to find the information again without a label
Short answer: Start with the receipt or the order confirmation. From it you can find the item number, and with that the shop can look up composition and care instructions. The product page usually has most of it, even for items no longer sold, and the shop can tell you what the label said.
The order is the key
An order holds the item number and name, and with those two things any shop can find the right product. So find the order confirmation in your inbox or the receipt in your folder. Search for the product name or order number if you forget the date. It is the fastest way to identify a garment without a label.
The product page has most of it
Composition, care instructions and often a size chart are on the page. That also applies to items no longer sold, as long as the page can still be found. See for instance bamboo nightgowns for women, where the details are collected so you can read them again once the label is gone.
Ask the shop if you are unsure
The shop can look the item up in its system and tell you what was on the label. Write with the product name, order number and a photo of the garment, and the answer comes faster. See for instance Nordic Weaving and the bamboo petticoat for how items are described with composition and care.
What if you have no receipt
Then you can search for the brand and model. Pictures and description can lead you to the right page, and the shop can often help if you say roughly when and where you bought the garment. Take a few photos of it from both sides and of the seams, so it is easier to recognise.
Is the information the same in every country
The composition is the same whichever country you read from. Language and some details may vary, for instance how the wash symbols are explained, but the fibre content does not change. If you cannot read the language of a page from another country, a translation tool can help you check the composition.
How long a shop keeps the details
Often for several years, even after the item has been discontinued. That makes it worth asking, even if the garment is old. If the shop no longer has the item in its system, the maker or brand can often help if you give the model name and size and perhaps a description of colour and cut.
Wash gently in the meantime
While you look for the details, wash the garment cold, gently and with air drying. That is the safe route when you do not know what the fabric tolerates. Avoid a hot tumble dryer and hard drying, and preferably do not wash it with coarse items that can wear on the surface of a thin garment.
Keep the details next time
When you have found the composition and care instructions, write them in a note or take a screenshot. Keep it together with the receipt or in an album on your phone. Then you have the details the next time the label is gone, and you do not have to start from scratch.
Frequently asked questions
What if I do not have the receipt
Then you can search for the brand and model. Pictures and description can lead you to the right page, and the shop can often look the item up if you say roughly when you bought it.
Is the information the same in every country
The composition is the same. Language and some details can vary, for instance how the wash symbols are explained, but the fibre content itself does not change from country to country.
How long does a shop keep the details
Often for several years, even after the item has been discontinued. So feel free to ask even if the garment is old, and give the product name, size and roughly when you bought it.
You can find the full range at Bamboo-Clothing.com.
