The packaging and what it says about the product
Short answer: A package with clear size, material and care instructions in several languages is a sign of a proper supplier. It says nothing about the fabric itself, though, so always judge the fabric by hand and not by the box.
What the packaging must contain
The packaging and labels must state the size, fiber composition in percent, care instructions and the manufacturer's name and address. Those four things must accompany the item and are legal requirements in the EU. If one is missing, it is worth asking the seller, because the details are the only guarantee of what you actually get.
What you can read from it
If the text is correctly translated and complete, the supplier has the paperwork under control. That makes a complaint easier, because you know who is responsible for the item. The details also tell you how to wash the garment, so you can avoid shrinking or discoloring it already at the first wash.
What it does not tell you
A nice box does not mean a better fabric, and a pretty package has no influence on how long the garment lasts. Judge the fabric by hand and not by the packaging. Look at the thickness, run your fingers over the surface and check the seams before you decide to keep the item.
How to judge the fabric by hand
Take the garment out of the package and feel the fabric. Hold it up to the light to see how dense the knit is. Pull it gently and see whether it springs back. That applies to all clothing, including bamboo t-shirts for men, where the fabric should feel dense and even.
Are plastic bags a bad sign
No. Plastic bags protect clothes from moisture and dirt during transport and are standard in almost all clothing retail. A bag says nothing about quality, but it is a practical way to make sure the garment reaches you clean. Throw the bag away and reuse the paper if you can.
Should you keep the packaging
Keep the label with the material information until you are sure you are keeping the item. If you need to exchange it or make a complaint, it is easier to document what the package said. You can dispose of the box and bag, but a photo of the label takes only a moment and can save trouble later.
What if information is missing
If size, material or care instructions are missing on the item, ask the seller for them. They must be available. A serious retailer can answer quickly because the details are held by the supplier. If you get no answer, that is a sign you should consider returning the item.
The label in the garment itself
The label in the garment is just as important as the one on the packaging, because it is what stays when the package is gone. Read the care instructions there when you wash the garment for the first time. That applies especially to bamboo underwear for men and bamboo panties, which you wear close to the skin and wash often.
Frequently asked questions
Should you keep the packaging
Keep the label with the material information until you are sure you are keeping the item. You can dispose of the box and bag, but a photo of the label can be useful in a complaint.
Are plastic bags a bad sign
No. They protect against moisture during transport and are standard in almost all clothing retail. A bag says nothing about the quality of the fabric, so always judge the garment itself by hand.
What if information is missing
Then you can ask the seller for it. It must be available. If you get no answer, consider returning the item, since the details are your guarantee of what you are buying.
You can find the full range at Bamboo-Clothing.com.
