The packaging your order arrives in
Short answer: Clothes are sent in a bag or a box, depending on how much you order. Keep the packaging until you have decided whether you are keeping the item, because it makes a possible return much easier.
What the packaging is
Your order arrives in a bag or a box, depending on the quantity. A single item or two often fit in a bag, while several items may need a box. The packaging protects the clothes on the way, so they do not get dirty or damp, and it opens without tools, so you can easily get to the items.
Why you should keep the packaging
If an item has to be returned, the original packaging is the easiest to pack it in. It is the right size, and you do not have to look for anything else. Some shops also require the product's own packaging to be unbroken, especially for underwear, so think about that before you open it. See bamboo clothing for women.
The product's own packaging
Many items come in a small bag or a box of their own. It is part of the item, and especially with underwear the shop may require it to be intact when you return. Open it only once you have tried the item and are sure you want to keep it, and read the terms for returns.
What you find in the parcel
The items, a packing slip with the order number, and often a return label or instructions on how to register a return. Check that everything you ordered is there before you throw anything away. If something is missing, write to the shop with the order number while you still have the packing slip and the packaging to hand.
The packing slip
The packing slip contains the order number, which you need for a return, and it also tells you what the parcel should contain. Keep it together with the packaging until you have decided whether to keep the items. If you have lost it, the order number is also in the order confirmation you received by email. See bamboo clothing for men.
Returning in other packaging
It is possible to return in different packaging if the item is protected, so it is not damaged on the way. The product's own packaging must go with it, though, if the item had one. Use a strong bag or a box and close it well, so the parcel does not come open on the way to the shop.
Sorting the packaging
Cardboard boxes and paper are sorted as cardboard and paper. Plastic bags are sorted as plastic. If the bag has an adhesive strip, it is not removed, because it does not affect the sorting. The rules can vary between municipalities, so check your own local guidance if you are unsure what goes in which bin.
If the packaging is damaged
If the parcel arrives with a torn bag or a crushed box, take a photo before you open it, and check the items. If something is damaged or missing, write to the shop with the order number and the photo. That makes it easier to work out what happened and how best to solve it. See bamboo underwear for men.
Frequently asked questions
Should you keep the packing slip?
Yes, it contains the order number you need for a return. Keep it together with the packaging until you have decided whether to keep the items.
Can you return in other packaging?
Yes, if the item is protected. The product's own packaging must go with it, though, especially for underwear, where the shop may require it to be unbroken.
Is the packaging recyclable?
Cardboard boxes and paper yes. Plastic bags depend on the type, so check your local sorting guidance if you are unsure how to sort them.
You can find the full range at Bamboo-Clothing.com.
