When an item is sold out

Short answer: Choose another size or colour in the same model, or sign up for a notification when the item is back. Do not wait blindly, because there is no guarantee that a sold-out item will return, and you spend time waiting.

Why items sell out

The most common sizes go first. A medium or large in a popular colour typically sells out several weeks before the extreme sizes. That is why the size you want is so often the one that is missing. It is like that in most shops, and it says nothing about the quality of the item.

Look at the size first

Look for the nearest size in the same model if your own is missing. A size up or down may be a solution, but always check the size guide before you choose. A garment that is too tight or too loose does not get worn, and then it is not a good purchase either.

What you can do

See whether the same model comes in another colour. The cut is the same, and the only difference is the colour, so you get the fit you have chosen in a shade that is still in stock. That is often the fastest way to get the item home. See bamboo t-shirts for men.

The notification feature

Most online shops offer an email when the item is back in stock. It is faster than looking in every week, and you do not have to remember. Enter your email address on the product page, choose size and colour, and wait for the email. See bamboo clothing for women and news.

How long a reorder takes

From a few weeks to a couple of months depending on the supplier. The shop does not know the date until the supplier confirms it, so you cannot get a precise answer earlier. If you do not want to wait, it is often wiser to choose a similar model that is in stock now.

Do all items come back

No. Seasonal items and discontinued models do not return. If the item belongs to a particular season, it may come back next year in a new version, but that is not certain. If you like the model, buy it while it is in stock, rather than waiting for a re-release.

Can you reserve

That is rarely possible in online shops. The notification feature is the closest you get. It does not reserve the item, but makes sure you are told at once when it is back. When the email arrives, act quickly, because the most popular sizes can go again fast.

Look for something similar

If your model has been discontinued, you can look for a similar one in the same material and with the same fit. Compare the description, the material and the size guide, and choose what looks most alike. It is a good way to get a replacement that fits, without waiting and not knowing how long.

Frequently asked questions

How long does a reorder take?

From a few weeks to a couple of months depending on the supplier. The shop does not know the date until the supplier has confirmed it, so sign up for the notification on the product page.

Do all items come back?

No. Seasonal items and discontinued models do not return. If you are unsure about an item, sign up for the notification or choose a similar model that is in stock.