Can two orders be sent together
Short answer: Only if the first order has not been packed yet. Once an order has been sent for packing, it cannot be merged with a new one, and the two orders are then shipped separately as usual.
Timing decides it
If the order is already packed, it cannot be changed, no matter how quickly you contact customer service afterwards. Reach out right away if you want to try merging two orders, since the sooner you write, the higher the chance the warehouse has not started packing yet.
Check your basket one more time
The easiest solution is to go through your basket carefully before confirming, instead of placing a new order afterwards. See bamboo clothing for women and add anything you are missing while you are still on the site, so you avoid ending up with two separate orders.
Two parcels are not always more expensive
If both orders are over the free shipping threshold on their own, getting two parcels instead of one costs nothing extra. Under the threshold it does, because each order then pays shipping separately. See offers to bundle more into one order and avoid double shipping on small items.
Write the order numbers in your message
If you have two orders you would like merged or shipped together, both order numbers help customer service find them quickly in the system. Write the numbers clearly in your first message, so customer service does not have to ask for them before they can even start helping.
What happens if you order too late
If you place a new order after the first has already been sent for packing, the two orders are treated as completely separate cases. See bamboo underwear for women if you are considering an extra purchase, and expect it to ship on its own with its own shipping cost.
Why the warehouse cannot wait
Warehouse staff pack orders continuously in the order they arrive, and cannot set one aside hoping you will order more. That is why the speed after placing an order decides whether two orders can still be merged, not how little time passes between them.
How to avoid forgetting something
Make a list of what you need before you go to the site to shop, instead of shopping in several rounds over a week. See bamboo clothing for men if you are shopping for several people at once, and gather everything in one order from the start.
Can you cancel and place a new order
In some cases an order can be cancelled if it has not been packed yet, and you can then place a new combined order. Ask customer service whether that is possible in your case, instead of cancelling yourself, since it can cause confusion if both orders are cancelled at once.
Shipping is calculated per order, not per customer
Even if two orders are placed the same day by the same customer, shipping is calculated separately for each one. That is why it pays to gather items into one order from the start. See offers to check whether one more item pushes the order over the threshold at no extra cost.
Frequently asked questions
Can two orders be merged
Only if the first has not been packed yet. Contact customer service as soon as possible, since the earlier you write, the higher the chance it can still be done.
Does it cost extra to get two parcels
Only if one order is under the free shipping threshold. If both orders are over it on their own, the total shipping is the same as one large order.
How do you avoid double orders
Go through your basket one more time before confirming. That is the only reliable method, since orders are packed quickly and often cannot be merged afterwards.
You can find the full range at Bamboo-Clothing.com.
