Ordering two sizes and returning one
Short answer: It is a common and fully legal way to shop when you sit between two sizes. Order both, try them at home and send back the one that does not fit. Check the shop's return rules first, especially for underwear.
A common way to shop
Many people order the same item in two sizes and send one back. That is legal when you use your right of withdrawal as described in the shop's terms. The idea is simple: you try both at home instead of guessing, and keep the one that fits. That saves you a second delivery and a round of exchanges.
When it makes sense
The method pays off when you sit between two sizes in the chart, when you try a brand for the first time, or when a piece needs to fit precisely, such as a close-fitting T-shirt. It saves an extra order and extra waiting. For a loose piece you already know, there is rarely a reason to order two sizes.
Check the return rules first
Before you put two sizes in the basket, read the shop's return terms. See how long the deadline is, whether you pay the return postage yourself, and how the refund works. Terms differ from shop to shop, and they are the ones that apply to your order. It takes a few minutes and avoids surprises when the parcel has to go back.
Try it on properly
When the parcel arrives, try both sizes on over your own underwear and move around a little. Raise your arms, sit down and lean forward. Do not cut off the labels, and keep the packaging until you have decided. That way the size you return is in the same condition as when it arrived, and the case is simple.
Compare the two sizes
Look at the shoulders, chest and length. Does the shoulder seam sit at the edge of the shoulder, and can you move freely? Check that sleeves and hem are the length you want. The smaller size should fit close without straining, and the larger must not hang. If both are close, choose by whether you prefer a snug or a loose fit.
Write the size down
Once you have found the size that fits, write it down together with the brand name. Next time you buy from the same brand, one size is enough. Measure the piece flat on a table if you can, so you have real centimetres to compare instead of just a letter. That makes it easier to get it right in future.
Keep track of the order
Decide quickly while the parcel is still out. Put the size you keep aside and pack the other in its original packaging together with the order number. Report the return straight away so the deadline does not run out while the parcel sits there. Keep the proof of postage until the money is back in your account.
Underwear is the exception
For hygiene reasons, underwear and swimwear can often only be returned in unopened packaging. If you open the pack, the right to return may lapse. Read the shop's terms before you order two sizes of underwear. If you need a guide, measure a pair you already own and compare it with the chart. See bamboo underwear for men.
The deadline for online purchases
For online purchases in the EU you have at least fourteen days to withdraw as a rule. The deadline runs from the day you receive the goods, so you have time to test both sizes calmly. Do not wait until the last day to report back. If you are unsure how your shop counts the deadline, ask customer service. See also bamboo T-shirts for men and bamboo clothing for women.
Frequently asked questions
Does it cost anything
It depends on the shop's return terms. Some shops charge for return postage and others do not, so read the terms before you order and allow for the cost if there is one.
How long do you have
For online purchases in the EU you have at least fourteen days to withdraw from the day you receive the goods. The shop may allow longer, so check the terms for your purchase.
Can you try the clothes on
Yes, just as in a shop. You may try them on and inspect them, but not use them. Leave the labels on and keep the packaging close until you have decided on a size.
You can find the full range at Bamboo-Clothing.com.
