News & Events

What applies to returning underwear

Short answer: In many shops underwear can only be returned in unopened packaging. If you open the pack, the right of ...

Short answer: Register the return before the deadline, pack the item as it arrived, include the order number and keep...

Short answer: It is a common and entirely legitimate way to shop when you are between two sizes. Check the return ter...

Short answer: The item is checked when it comes back. If it is unused and in original condition, the amount is refund...

Short answer: Check that the labels are still on, that the item is unused and that you have the order number. Registe...

Short answer: Try the item on without removing the labels, and register an exchange if it does not fit. That is faste...

Short answer: The item has to be unused and in original condition. You register the return and send the parcel back, ...

Short answer: Underwear may be tried on, but only over your own underwear. The seal may be broken, and the item has t...

Short answer: If the size does not fit, you can exchange through the returns portal. You choose the new size in the p...

Short answer: Returns are made through the returns portal, where you follow the steps and get a QR code or a label to...