retur
Why a returned garment cannot always be sold again
Short answer: Because it may be worn, smell of perfume or be missing its label. An item that is not as new cannot be ...
Read more
How returned goods are checked
Short answer: The item is unpacked, matched to the order, checked for wear and damage, and smelled. If everything fit...
Read more
What a return costs in handling
Short answer: A return costs freight both ways, time to receive and check the item, new packaging and often a new pla...
Read more
What a return costs
Short answer: The return shipping, if the shop does not pay it, plus the time it takes to pack and drop off. It is ra...
Read more
What applies to returning underwear
Short answer: Underwear can only be returned in unopened packaging in many shops. If you open the pack, the right to ...
Read more
Returning an item step by step
Short answer: Report the return to the shop before the deadline, pack the item as it arrived, include the order numbe...
Read more
Ordering two sizes and returning one
Short answer: It is a common and fully legal way to shop when you sit between two sizes. Order both, try them at home...
Read more
What happens to an item you return
Short answer: The item is thoroughly checked once it reaches the warehouse. If it is unworn and in original condition...
Read more
What to do before you return something
Short answer: Check that the tags are still attached, that the item is unworn, and that you have the order number rea...
Read more
What to do if the size is wrong
Short answer: Try the item on without removing the tags, and register an exchange if it does not fit. This is usually...
Read more
Returns step by step and what has to be met
Short answer: The item must be unused and in its original condition. You register the return, send the parcel back, a...
Read more
What to know before returning underwear
Short answer: Underwear may be tried on, but only over your own underwear. The seal may be broken, and the item must ...
Read more
