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How complaints are used as data

Short answer: Every complaint is recorded with model, size, colour and cause. Collected over time, they show where a ...

What happens when a batch fails

Short answer: The factory gets a list of the faults and the batch stays where it is until an agreement is made. Then ...

How measurements are checked on a finished garment

Short answer: The garment is laid flat without being stretched, and the measurements are taken at fixed points with a...

What counts as a critical fault

Short answer: A critical fault is one that makes the product unusable or unsafe. It could be a needle in the fabric, ...

Why zero faults is not a realistic requirement

Short answer: Because clothing is handled by people and machines in many steps, and because a check only sees part of...

What AQL means in a quality inspection

Short answer: AQL is the share of faults a batch may contain and still be approved. The figure is agreed in advance a...

How samples are drawn

Short answer: Garments are taken at random from the whole batch, not from the top of the nearest box. The number chec...

What a visual inspection catches

Short answer: A visual check catches everything the eye can see: crooked seams, loose threads, stains, holes, wrong l...

How a fabric's weight is checked

Short answer: A piece of fabric with a known area is punched out and weighed on a precise scale. The weight is conver...

What air permeability is tested with

Short answer: A device pushes air through a piece of fabric at a fixed pressure and measures how much passes through ...

How drying time is measured in a laboratory

Short answer: Drying time is measured by weighing a dry sample, adding a known amount of water and placing it in a ro...

What a water absorption test shows

Short answer: A water absorption test shows how much water a fabric can take up relative to its own weight. The sampl...