Changing the address after ordering
Short answer: Write to the shop straight away, and give the order number and the correct address. If the parcel has already been packed, the address can often only be changed through the carrier, so the faster you write, the better your chances are.
Why time matters
An order can move quickly from purchase to dispatch, and once the parcel is on its way, a change becomes harder. If you notice the address is wrong, write at once, even if you are not sure whether it is too late. Asking costs nothing, and the answer decides what can be done.
How quickly you need to react
An order is typically packed within a few hours during opening hours. If you write before packing, the shop can correct the address directly in the order, and nothing more is needed. If you write after, the change has to go through the carrier, which takes longer and is not always possible. See bamboo clothing for women.
What to write in the email
Write the order number, the wrong address and the correct address. If you chose delivery to a parcel shop, also say which one you want instead. The clearer the email, the faster the shop can help, without first having to ask you for more details and wait for a reply.
If the parcel has not been packed yet
If the order has not been packed yet, the shop can correct the address directly. That is the simplest situation, and you do not need to do more than write. Ask the shop to confirm the change, so you can see that the new address is registered before the parcel is sent to you.
What you can do through the carrier
Most carriers let you redirect a parcel to a different parcel shop through the tracking link in the dispatch email. Changing to a completely different address is harder, and it depends on the carrier's rules. Try the tracking link first, and write to the shop if the option is missing. See bamboo clothing for men.
Switching to a parcel shop instead
If the parcel is on its way, you can often switch to a parcel shop through the tracking link. That is often the simplest solution if you cannot be at home, or if the address was wrong. How far the parcel has come can matter, and not all carriers offer it, so check the tracking.
If the parcel was sent to the wrong address
Contact the shop if the parcel was sent to the wrong address. The parcel is returned to the sender if it cannot be delivered, and then you can order again with the correct address. That means extra waiting, so write quickly and ask what is best in your situation. See bamboo underwear for men.
What it costs
The shop rarely charges anything for correcting an address if the order has not been sent. The carrier may, however, charge a fee for redirecting a parcel, and that depends on the carrier. Ask before you confirm a change, so you know whether it costs anything and what you get for it.
How to avoid the mistake next time
Check the address before you press buy, and read the order confirmation when it arrives. Corrections are easiest while the order has not yet been packed, and a quick look saves you trouble. If you often have several addresses, choose carefully at the checkout which one is to be used.
Frequently asked questions
What should I write in the email?
The order number, the wrong address and the correct address. If you want a parcel shop, also say which one, so the shop can help quickly.
Can you change to a parcel shop instead?
Often yes through the tracking link, if the parcel is on its way. Not all carriers offer it, so check the option in the tracking, or ask the shop for help.
Does a change cost anything?
The shop rarely charges anything for correcting the address. The carrier may charge a fee, so ask first before you confirm a change, so you know what it costs.
You can find the full range at Bamboo-Clothing.com.
