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Changing the address after ordering

Short answer: Write to the shop straight away, and give the order number and the correct address. If the parcel has a...

How to follow your order

Short answer: You receive an order confirmation straight away and a dispatch email with a tracking number once the pa...

How to find your order number

Short answer: The order number is in the confirmation email you received when you ordered. It is also on the invoice ...

How to find your order again

Short answer: The order confirmation is sent by email straight away. If you cannot find it, check your spam folder an...