Delivery abroad
Short answer: Inside the EU there is no customs duty and no extra VAT at the border, and the price in the cart is the total price. Delivery typically takes two to five working days, depending on which country the parcel is going to.
Delivery within the EU
If you order to an EU country, the goods are sent without customs duty and without fees at the border. You pay the price in the cart and nothing more. That makes it simple to shop across borders, and you do not need to expect an extra bill from the carrier when the parcel reaches your door.
VAT in the EU
The goods are sent with VAT paid in the sender's country or in the recipient's country, following the rules for distance selling. You see the VAT in the cart, and it is already part of the price you confirm. The rate can therefore differ from country to country, which is why the same item may cost slightly different amounts depending on where you live.
The delivery time
Within the EU, delivery typically takes two to five working days for items in stock, depending on which country the parcel is going to. To more distant destinations it takes longer. The figures are typical and not a guarantee, since a busy carrier and public holidays can add a day or two. See bamboo clothing for men.
Outside the EU
If the parcel goes to a country outside the EU, customs duty and import VAT may apply, and they are collected on delivery. That is the recipient's responsibility and is not part of the price in the cart. Check the rules in your country before you order, so you are not surprised when the carrier contacts you about payment.
The shipping cost
The shipping cost depends on the country and the weight, and you see it in the cart before you order. The method is the same whether the parcel is going to a neighbouring country or further away, but the price can differ. Look in the cart and compare if you are unsure what to expect.
Returning from abroad
You can return an item from abroad, but the return shipping can cost more than within Denmark. Read the terms before you order, so you know the rules for returns and who pays the freight. Keep the order number, because you will need it if you later want to send the item back or exchange it.
Prices and VAT by country
The price can differ from country to country, because VAT varies between the EU countries. That means the same item can have a different final price for a customer in another country. The price in the cart applies to the country you have chosen, so check that the delivery address is correct before you pay.
How to go about ordering
Write the delivery address in full, including the country, and choose the shipping method in the cart. Look at the total price and complete the purchase. You receive an order confirmation by email and later a tracking number. See bamboo clothing for women and bamboo underwear for men if you want to keep browsing.
If something goes wrong with delivery
If the parcel does not arrive as expected, check the tracking number first. Then contact the shop with the order number and say which country the parcel was sent to. That makes it easier to see where the parcel is and what can be done. Do not wait too long to write if the tracking stands still.
Frequently asked questions
Can you return from abroad?
Yes, but the return shipping can cost more than within Denmark. Read the terms before you order, so you know the rules and who pays for the freight.
What does the shipping cost?
It depends on the country and the weight. You see the price in the cart before you order, so you can compare before you confirm and pay for your order.
Are there different prices per country?
Yes, VAT varies between the EU countries, so the final price can differ a little. The price in the cart applies to the country you have chosen as the delivery country.
You can find the full range at Bamboo-Clothing.com.
