levering
Delivery abroad
Short answer: Within the EU there is no customs duty and no extra VAT. Delivery time is typically two to five working...
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Delivery to a parcel shop
Short answer: The parcel is sent to a shop near you, and you get a message when it is ready. You typically have seven...
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Delivery in Denmark
Short answer: Choose between delivery to your door and delivery to a parcel shop. A parcel shop is usually cheaper an...
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Free shipping thresholds and when topping up pays off
Short answer: Topping up pays off if what you add is something you needed anyway. If you buy something to save on shi...
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When your parcel arrives and what can delay it
Short answer: Orders are packed on weekdays and the carrier collects once a day. Weekends and public holidays do not ...
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What happens if a parcel is not collected
Short answer: A parcel waits at the pick up point for several calendar days. After that it is returned, and the retur...
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Why the shipping price depends on the size of the order
Short answer: Shipping costs the same whether the parcel contains one item or ten. That is why shipping is a larger s...
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What to do if the parcel has not arrived
Short answer: First check the tracking and your confirmation email. If the parcel is registered as delivered but has ...
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How delivery to a parcel shop works
Short answer: The parcel is sent to the parcel shop you choose when ordering. You are notified when it is ready, and ...
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Uncollected parcels and what happens
Short answer: A parcel stays in the parcel shop for seven calendar days. If it is not collected, it is returned, and ...
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Parcel shop or delivery to the door
Short answer: The parcel shop is cheapest and free over 499 kroner, while delivery to the door costs more. The parcel...
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How quickly the parcel arrives
Short answer: Orders placed before 12 noon are dispatched the same day where possible, and the parcel typically arriv...
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