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Delivery to a parcel shop

Short answer: The parcel is sent to a shop near you, and you get a message when it is ready. You typically have seven to fourteen days to collect it.

How it works

You choose a parcel shop in the basket, often the nearest one or one you pass anyway. When the parcel arrives, you get a text or an email with a collection code.

What to bring

The collection code and valid identification. Some shops ask for both, others only for the code. See bamboo clothing for women.

The deadline

If the parcel is not collected within the deadline, it goes back to the sender. Then it becomes a return and you have to order again. See bamboo clothing for men and bamboo underwear for women.

Frequently asked questions

Can someone else collect the parcel

Often yes, if they have the collection code and their own identification.

Can you change parcel shop en route

Some carriers allow it through the tracking link.

What does it cost

Often less than delivery to the door. See the prices in the basket.