Delivery to a parcel shop
Short answer: Your parcel is sent to a parcel shop near you, and you get a message when it is ready to collect. You typically have seven to fourteen days to pick it up, so bring the collection number with you and go in good time.
How delivery to a parcel shop works
You choose a parcel shop in the cart when you order. Many people pick the nearest one, or one they pass anyway during the week or at the weekend. The parcel is taken to the shop, and you do not need to be at home at a set time to receive it, which fits most people's days.
The choice in the cart
When you reach the checkout, you can choose among the parcel shops close to your address. Look at the opening hours, because they differ from shop to shop. A shop with long opening hours may be easier to reach if you work during the day and only get home late in the evening.
The message when the parcel is ready
Once the parcel has arrived at the parcel shop, you receive a text message or an email with a collection number. The message can take a little while to arrive, so also check your spam folder if you are waiting for it. Save it, so you have the number at hand when you are standing in the shop.
What you need to bring
Bring the collection number and valid ID. Some shops ask for both, others only for the number, and the rules are set by the individual shop and the carrier. If you have the number ready on your phone, collection is usually quick. While you wait, have a look at our bamboo clothing for women.
The deadline for collection
You typically have seven to fourteen days to collect the parcel, but the deadline can vary. It is stated in the message from the carrier, so read it through when it arrives. Set a reminder on your phone, because time passes faster than you think when a parcel is sitting in a shop.
If the deadline runs out
If the parcel is not collected within the deadline, it is sent back to the sender. That becomes a return, and you have to order again if you still want the items. It means extra waiting, so contact the shop early if you can see you will not make it. See bamboo clothing for men and bamboo underwear for women.
When someone else collects for you
It is often possible for someone else to collect the parcel for you if they have the collection number and their own ID. Some shops ask for more details, so check with them if you are unsure. It is a practical solution if you find it hard to reach the shop during its opening hours.
Changing parcel shop
Some carriers let you change parcel shop along the way through the tracking link in the dispatch email. This is not possible with all of them, and it also depends on how far the parcel has come. Try it if your plans have changed, but do not count on it always working.
Price and delivery to your door
Delivery to a parcel shop is often cheaper than delivery to your door, but it depends on the carrier and your address. Always check the price in the cart before you confirm the order. In return, you collect the parcel yourself, so choose the option that suits your daily routine best.
Frequently asked questions
Can someone else collect the parcel?
Often yes, if they have the collection number and their own ID. Ask the parcel shop if you are unsure what details they require, before anyone makes the trip.
Can you change parcel shop along the way?
Some carriers allow it through the tracking link if the parcel has not travelled too far. This does not apply to all of them, so check the option in the tracking.
What does it cost?
Often less than delivery to your door, but it varies with the carrier. You see the exact price in the cart before you confirm your order and pay for the items.
You can find the full range at Bamboo-Clothing.com.
