Paying in an online shop and what to look for

Short answer: Check that the address starts with https, that there is a visible contact page, and that payment goes through a recognised payment provider.

The address and the padlock

A secure connection is shown in the browser address bar. That is the first thing to look for. See bamboo clothing for women.

Contact details have to be there

A real shop has an address, a company registration number and a contact page that works. See bamboo clothing for men.

Recognised payment providers

Paying through a known system means the card details sit with them, not with the shop. See bamboo underwear for women.

Keep the order confirmation

The confirmation is your proof of what you bought and at what price. Keep it until the item has arrived. See new arrivals.

Frequently asked questions

What should you look for when paying?

A secure connection, visible contact details and a recognised payment provider.

Does the shop store my card details?

With a recognised payment provider, the card is handled by them, not by the shop.

What should you do after buying?

Keep the order confirmation until the item has arrived and any return is completed.