What to check before you order

Short answer: Check three things: that the size matches the chart of the brand, that the fibre content is what you want, and that the order gets above the shipping threshold if you want to avoid shipping costs.

The size

Use the chart of the brand itself. See the size guide.

The material

Read the fibre content, especially if you have delicate skin. See how to read a textile label.

The shipping threshold

If the order is just under the threshold for free shipping, it can be worth adding a pair of socks. See delivery.

The colour

Colours look different on screens. Neutral colours are safest if in doubt.

Multipack

If you know the model, the pack is cheapest per piece. See underpants in multipacks.

Returns

Check the terms if you are unsure of the size. See returns and exchanges.

See the range

See the whole range in bamboo clothing for women.

The delivery address

Check that the address and the chosen parcel shop are right before you confirm. That is the mistake that is most expensive to correct afterwards. See delivery.

Frequently asked questions

What is the most common reason for an exchange?

The size. Measure against the chart of the brand before you order.

Is it worth adding an item?

Yes, if it takes you over the threshold for free shipping.

Should I buy a multipack?

Only if you already know the model.