How to exchange for a different size

Short answer: If the size does not fit, you can exchange through the returns portal. You choose the new size in the portal, and an exchange costs the same as a return.

Start in the portal

Choose exchange rather than return and state the size you want instead. See returns and exchanges.

The price

Exchanging a size costs 39 kroner, the same as a return.

The same product

An exchange covers a different size of the same item. If you want something else entirely, return it and order again.

Measure first

Most exchanges can be avoided by measuring. See the size guide.

Between two sizes

If you are unsure, choose by how the clothes are meant to sit. See between two sizes.

The charts of the brands

Sizes are not the same across brands. See why the same size does not fit across brands.

The terms

The full terms are in the terms and conditions.

Frequently asked questions

What does an exchange cost?

39 kroner, the same as a return.

Can I exchange for a different product?

An exchange covers a different size of the same item. Otherwise return it and order again.

How do I avoid exchanging?

Measure against the chart on the product page before you order.