How to exchange for a different size

Short answer: Register a return in the returns portal and place a new order for the right size. That is faster than waiting for an exchange, because the item may sell out meanwhile.

A new order rather than an exchange

Placing a new order straight away secures the size. The return runs independently of it. See bamboo underwear for women.

Measure before ordering again

Use the size chart on the product page rather than guessing. Sizes vary between brands. See JBS of Denmark.

Keep the tags on

The item has to be unworn with tags attached to be returned. Try it on indoors. See bamboo clothing for women.

Frequently asked questions

How do I exchange for another size?

Register a return in the returns portal and order the right size in a new order.

Why not simply exchange?

Because the item may sell out in the meantime. A new order secures the size immediately.

Can worn underwear be returned?

No. Underwear must be unworn with tags attached for hygiene reasons.