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guide

The safest clothing gifts

Short answer: Sleepwear, homewear, socks and towels. The four have wide size ranges, get used every day and are rarel...

What makes a good order

Short answer: A good order is one where everything in the basket has a place in the wardrobe, the measurements are ch...

How to cancel before the parcel is sent

Short answer: Write to the shop straight away and give the order number. If the parcel has not been packed yet, they ...

Waiting for a restock or choosing something else

Short answer: Wait if you know the model and know it fits. Choose something else if you simply lack something that wo...

When you should buy straight away

Short answer: Buy straight away when you have measured, when you know the model, and when you genuinely need the garm...

Why the colour looks different on screen

Short answer: The colour looks different because the screen setting, the light in the photo studio and the light in y...

What a product photo does not tell you

Short answer: The photo does not tell you how heavy the fabric is, how much it stretches or how the colour looks in d...

Checklist before you add to basket

Short answer: Six points: measurements, material, washing instructions, colour, return right and whether you already ...

Where the shoulder seam should sit

Short answer: On the edge of the shoulder, where the arm begins. Sit it further in and the garment feels tight. Sit i...

Hip measurement and where you hit the widest point

Short answer: Measure around the widest point across the seat, not at the hip bones. The difference between the two s...

Waist measurement and where the tape should sit

Short answer: The waist is the narrowest point on your torso, usually just above the navel. Measure with a relaxed st...

Chest measurement done correctly and the typical mistake

Short answer: Measure across the fullest point with the tape horizontal across your back. The typical mistake is a ta...