reklamation
How complaints are used as data
Short answer: Every complaint is recorded with model, size, colour and cause. Collected over time, they show where a ...
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How to raise a claim
Short answer: Write to the shop with the order number, a photo of the fault and a short description of when it appear...
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When something is a claim and not wear
Short answer: A fault that comes from production is a complaint case. Something worn out by use is not. The line runs...
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What to do if an item is faulty
Short answer: Contact us with photos of the fault and your order number. A fault with the item is a claim and is hand...
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