What the packaging consists of
Short answer: The parcel is chosen so items arrive undamaged and with as little material as possible. The details about the packaging are on our own page about the topic, if you want to know more.
As little as possible
A parcel should protect the contents and nothing more than that. Excess packaging costs both material and shipping, so we choose solutions that suit what is actually being transported, without extra layers that end up straight in the bin regardless.
Clothing needs relatively little
Clothing withstands transport better than fragile items, so the packaging can be kept simple without anything getting damaged along the way. See bamboo underwear for men , where you can see the kind of items typically packed this simple way.
Reuse the outer bag
The outer packaging can often be reused for a return, if you later need to send something back to us. See return, exchange or cancel for how to best pack a return so it arrives safely again.
Sorting by your council's rules
The packaging is sorted according to your council's guidance for each material, which varies from place to place across the country. Check your council's website if you are unsure where the different parts of the packaging should be taken or placed.
The invoice sits in the parcel
The invoice with the order number always sits inside the parcel itself and is needed if you ever want to return or exchange something. See delivery for when to expect the parcel and what else comes with it.
Labelling on the parcel
The parcel is clearly labelled with address and sender, so it can be tracked correctly through the whole shipping system from our warehouse to your door. That also makes it easy for you to recognise the parcel when the courier delivers several things at once.
No unnecessary plastic
We only use the layers of plastic needed to keep items dry and intact along the way. If there is another solution that works just as well with less material, we choose that instead whenever possible.
Damage during transport
Should a parcel still get damaged during transport, see the frequently asked questions for how to proceed. Most cases are resolved quickly once we have photos of the damage and the order number to hand.
Our page about packaging
If you want to know more about which materials we use and why, the details are gathered on packaging . There you find a thorough overview without having to look for the answer elsewhere on the site.
Frequently asked questions
Can the packaging be reused?
The outer packaging can often be reused if you need to make a return later. It saves material and makes returning something a little easier for you.
Does the parcel include an invoice?
Yes, with the order number you will need for any return or exchange. The invoice always sits visibly on top inside the parcel.
How is the packaging sorted?
According to your council's guidance for each material. The rules vary from council to council, so check your own council's website if unsure.
You can find the full range at Bamboo-Clothing.com.
