What to know about VAT and prices in the shop

Short answer: Prices in the shop include VAT for private customers. The amount you see on the product page is the amount charged, plus any shipping.

Including VAT

All prices are shown including VAT, so you get no surprise in the basket. That applies to ordinary prices and sale prices alike. See terms and conditions.

Shipping is added

Shipping is added in the basket and depends on the size of the order. See delivery.

See the total in the basket

The final amount with shipping is shown before you confirm the order, so nothing is added afterwards. See frequently asked questions.

The receipt

You get a confirmation straight away and an invoice in the parcel with the amount itemised. The invoice also contains the order number, which you need if you later want to return something.

On returns

The refund covers the price of the item. The terms for shipping on a return are in return, exchange or cancel.

Frequently asked questions

Do prices include VAT?

Yes. All prices are shown including VAT for private customers.

Is anything added?

Shipping, which depends on the size of the order. The total is shown in the basket before you confirm.

Do I get a receipt?

Yes. A confirmation straight away and an invoice in the parcel.