butik
Measure yourself before you order
Short answer: Five minutes with a tape measure can save you a return. Measure chest, waist and hips, write the number...
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Which size guide belongs to which brand
Short answer: Every brand has its own size guide, and they are not the same. A medium at one brand can equal a small ...
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How to use the size guide properly
Short answer: Compare centimetres with a garment you already own, not with your own body. It is the fastest and most ...
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Why months pass between order and shelf
Short answer: The yarn is spun, the fabric is knitted and dyed, the garments are sewn and the goods are shipped. Each...
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How to choose a colour when shopping online
Short answer: Screens show colours differently. Choose by the name and description rather than the picture alone, and...
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The best time of year to buy clothes
Short answer: Seasonal items are cheapest when the season is ending. Basics have no season, so the price moves less. ...
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Why your size in particular is often sold out
Short answer: The middle sizes sell fastest because most people wear them. Shops buy according to a size curve, and w...
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What to do if an item has a fault
Short answer: Contact the shop with photos of the fault and your order number. A manufacturing fault is different fro...
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How to read a fibre composition label
Short answer: The fibres on a garment label are listed in descending order by weight. If viscose comes first, it is t...
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How to read the symbols on a care label
Short answer: Five symbols cover most of it: a tub for washing, a triangle for bleaching, a square for drying, an iro...
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Paying in an online shop and what to look for
Short answer: Check that the address starts with https, that there is a visible contact page, and that payment runs t...
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Is a newsletter worth the bother
Short answer: It is, if you buy basics a couple of times a year. You get notified when what you use is on offer, inst...
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